zero8

Terms of Service

Last updated: July 31, 2026 · Effective: July 31, 2026

These Terms of Service ("Terms") are an agreement between you and Jaden Digital Pty Ltd (ABN 66 160 378 058) trading as zero8 ("zero8", "we", "us", or "our"). They govern your access to and use of our website at zero8.ai, our application, our APIs, and the websites we publish and host on your behalf (collectively, the "Service").

Please read these Terms carefully. Sections 12 (Disclaimers), 13 (Limitation of Liability), 14 (Indemnification), and 16 (Governing Law and Disputes) limit our liability and affect your legal rights, and Section 6 (Payment and Billing) describes automatic renewal of paid plans. If you do not agree to these Terms, do not use the Service.

1. Agreement to These Terms

In short: You accept these Terms when you create an account or use the Service. You must be 18 or over, and if you sign up for a company you must be allowed to commit it.

You accept these Terms when you click "Create account" (or an equivalent sign-up or sign-in control), when you subscribe to a paid plan, or when you otherwise access or use the Service — including where you generate a page before creating an account.

You must be at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into these Terms. If you use the Service on behalf of a company, organisation, or other entity, you represent that you have the authority to bind that entity, and "you" in these Terms means both you and that entity.

Where we agree a separate written agreement with you — such as an order form, master services agreement, or data processing addendum — that agreement prevails over these Terms to the extent of any inconsistency.

2. Description of the Service

In short: zero8 uses AI to build, publish, host, and promote websites for you. We can change what the Service does over time.

zero8 is an AI-powered platform that turns your knowledge into a professional, published website — without design skills, coding, or infrastructure knowledge. Core features include:

What we do not promise. The Service is a set of tools, not an outcome. We do not guarantee any particular level of traffic, search ranking, lead volume, conversion rate, advertising performance, or revenue. Features, plans, limits, and pricing may change as described in Section 15.

3. Account Registration and Security

In short: Keep your login details safe. What happens under your account is your responsibility.

To use most of the Service you must create an account, using an email address and password or a supported third-party authentication provider (such as Google, LinkedIn, or Microsoft). You are responsible for:

Accounts are for the person or entity that registers them. You may share access with colleagues by inviting them to your organisation, but you may not sell, rent, or share account credentials with third parties to circumvent plan limits.

Notify us immediately at [email protected] if you suspect unauthorised use of your account.

3.1 Organisations and Collaboration

The Service supports organisations with role-based access (owner, admin, member, and billing roles). Organisation owners and admins control membership and permissions and can access, modify, and delete the organisation's projects, published pages, and data — including content created by other members. If you invite people to your organisation, you are responsible for their use of the Service within it and for ensuring they comply with these Terms.

4. Acceptable Use

In short: Do not use zero8 to break the law, harm people, deceive them, or attack the platform.

You must not use the Service, or allow anyone else to use it, to:

We may investigate suspected breaches and may remove content, disable a page, or suspend an account where we reasonably believe this section has been breached. Where practical and lawful, we will tell you first.

5. Your Content and Data

In short: Your content stays yours. We only get the licence we need to run the Service for you.

5.1 Ownership and Licence

You retain ownership of everything you create, upload, import, or publish through the Service — page designs and copy, text, images, documents, brand assets, blog posts, form submissions, and any other materials ("Your Content"). This includes the pages the AI generates for you from your inputs, to the extent such output is capable of ownership.

You grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, process, adapt, and display Your Content solely to provide, secure, support, and improve the Service for you, and to send it to the sub-processors listed in our Privacy Policy for those purposes. This licence ends when Your Content is deleted from the Service, except for copies retained in backups for the periods described in the Privacy Policy.

We do not use Your Content to train general-purpose AI models, and our AI providers are contractually prohibited from doing so.

We may generate aggregated, de-identified statistics about how the Service is used ("Aggregated Data") that cannot identify you, your organisation, or any individual. We own Aggregated Data and may use it to operate, benchmark, and improve the Service.

5.2 Your Responsibility for Your Content

You represent and warrant that:

We do not pre-screen Your Content and we are not the publisher of your pages. Pages you publish are publicly accessible on the internet.

5.3 Imported Content

The Service lets you upload documents and supply website addresses — your own, a client's, or a reference site — so the AI can extract branding, copy, and business context. When you do, you represent that you have the right to use content from that source for this purpose. We process it solely to build your project and do not independently publish or redistribute it. You are responsible for ensuring the material you publish from imported sources does not infringe third-party rights.

5.4 Form Submissions and Data Protection Roles

Where visitors submit forms on your published pages, you are the data controller for that personal data and we act as your data processor, storing it and making it available to you. You are responsible for providing privacy notices to your visitors, obtaining any consent required, honouring their access and deletion requests, and complying with applicable data protection law (including the GDPR, UK GDPR, CCPA/CPRA, and the Australian Privacy Act 1988). We will assist you with visitor requests where the law requires — contact [email protected]. If you require a signed data processing addendum, ask us.

If you add your own third-party scripts, pixels, or tags to a published site, you are responsible for their lawfulness and for obtaining any consent they require. Your site settings include a consent banner you can enable for this purpose.

5.5 Data Portability and Export

You can export your form submissions and lead data from your dashboard at any time while your account is active, and you can request a copy of the other personal data we hold about you as described in the Privacy Policy. Retention and deletion timelines after termination are set out in Section 11 and in the Privacy Policy.

6. Payment and Billing

In short: Paid plans renew automatically until you cancel. Cancel any time; access runs to the end of the period you have paid for.

6.1 Plans and Pricing

The Service offers free and paid tiers. The features, usage limits, and prices of each plan are described on our website and in your account. Prices are stated in US dollars unless otherwise indicated. We will give you at least 30 days' notice before a price increase takes effect for your existing subscription; if you do not accept it, you may cancel before the change takes effect.

6.2 Automatic Renewal

Paid subscriptions renew automatically at the end of each billing period (monthly or annually, depending on the plan you choose) at the then-current price, until you cancel. By subscribing, you authorise us and our payment processor, Stripe, to charge your payment method on that recurring basis. You can cancel at any time from your account settings or the Stripe customer portal — no phone call or email required.

6.3 Taxes

Fees are exclusive of taxes unless stated otherwise. You are responsible for any GST, VAT, sales tax, duties, or similar levies applicable to your use of the Service, other than taxes on our income. We will charge applicable taxes where required by law.

6.4 Tokens and Usage Limits

AI features consume tokens. Your plan includes a monthly token allowance, which resets at the start of each billing period. Unused tokens do not roll over unless we state otherwise. If you exhaust your allowance, AI features may be paused until the allowance resets or you upgrade. We may apply fair-use limits and rate limits to protect the Service, and will not apply them in a way that deprives you of the substance of your plan.

6.5 Domain Registration

Domain registration is an add-on purchase, billed separately from your subscription and subject to the terms and policies of our registrar and the relevant registry, as well as ICANN requirements. You must provide accurate registrant contact details and keep them current; inaccurate details can cause a domain to be suspended. Domain fees are generally non-refundable once registration is submitted. Renewal is your responsibility. If you cancel your zero8 subscription, you keep any domain you registered, but you become responsible for its DNS and hosting.

6.6 Advertising and Promotion Spend

If you enable promotion features, you authorise us to create and manage advertising campaigns on your behalf up to the budget you approve. Advertising costs are charged by the advertising platform or billed through your zero8 account, and are separate from your subscription fees. You are solely responsible for all advertising spend incurred under budgets you approve. Advertising spend is not refundable once incurred, and we do not guarantee any campaign result.

6.7 Failed Payments

If a payment fails, we will retry your payment method over a period of up to 14 days and notify you. If payment remains unsuccessful, we may downgrade your account to the free tier and pause active advertising campaigns. Published pages remain online during a grace period, but paid features — including custom domains, promotion tools, and AI generation — may be disabled until payment is resolved.

6.8 Cancellation and Refunds

You may cancel at any time. Paid features remain active until the end of the billing period you have already paid for, and active campaigns are paused at cancellation. We do not provide refunds for partial billing periods, unused tokens, domain registrations, or advertising spend already incurred, except where a refund is required by law — including your rights under the Australian Consumer Law and any statutory cooling-off or withdrawal rights available to consumers in your jurisdiction.

7. Free Tier, Trials, and Pre-Sign-Up Use

In short: Free access is limited and provided as-is. If you generate a page before signing up, create an account to keep it.

We may offer free plans, trials, or promotional credits. Free access may be subject to reduced limits, restricted features, and different availability, and we may change or withdraw it at any time. Free and trial access is provided "as is" to the maximum extent permitted by law.

You can start a brief and generate a page before creating an account. That work is stored against an anonymous record and linked to your account if you sign up. If you do not create an account, we may delete anonymous projects and their content after a reasonable period without notice.

We use a device identifier and other signals solely to prevent abuse of free trials and generation limits, as described in the Privacy Policy. Creating multiple accounts to obtain additional free usage is a breach of Section 4.

8. AI-Generated Content and Automated Changes

In short: AI output is a suggestion — review it before you rely on it. Automatic optimisation of your live pages can be switched off.

8.1 AI Output

The Service uses AI to generate design concepts, layouts, copy, advertising material, SEO metadata, and review responses. AI output is provided "as is", may be inaccurate or unsuitable, and may resemble output generated for other users from similar inputs. You are responsible for reviewing and approving AI output before publishing or relying on it. We do not warrant its accuracy, originality, non-infringement, or fitness for any particular purpose, and it is not legal, financial, medical, or other professional advice.

8.2 Automated Content Optimisation

The Service may suggest, and where you have enabled automatic optimisation apply, changes to your published pages — headlines, calls to action, page structure, and SEO metadata — based on analytics, search data, campaign performance, and visitor behaviour. You can review, revert, or disable automated changes in your settings. You remain responsible for the content of your published pages, including changes applied automatically at your direction.

8.3 Promotion Management

Where you enable promotion features, the AI may create and manage advertising campaigns, generate ad copy and keywords, optimise your Google Business Profile, draft review responses, and solicit reviews from your customers on your behalf. You are responsible for everything published or done through those channels, including compliance with each platform's policies and applicable advertising and consumer law.

9. Intellectual Property

In short: We own the platform; you get a licence to use it. Your ideas for improving it, we can use freely.

The Service — including its software, design, features, models, prompts, templates, documentation, and the zero8 name and logos — is owned by Jaden Digital Pty Ltd or its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your own business purposes, including building and managing sites for your clients.

Templates, stock imagery, fonts, and other third-party assets made available through the Service remain subject to the licence terms of their providers.

If you send us feedback, suggestions, or ideas about the Service, you grant us an unrestricted, irrevocable, perpetual, royalty-free licence to use them for any purpose without obligation to you.

10. Third-Party Services, Domains, and Availability

In short: We rely on third parties and we do not promise uptime. Your custom domains stay yours.

10.1 Third-Party Services and Sub-Processors

The Service integrates with third parties, including Stripe (payments), Cloudinary (file hosting), Cloudflare (DNS, SSL, and delivery), Postmark (email), OpenRouter and Perplexity (AI), Firecrawl (website reading), DataForSEO (search research), Unsplash (stock imagery), Tucows/OpenSRS (domain registration), Plausible and PostHog (analytics), Crisp (support), Datadog (monitoring), third-party authentication providers (Google, LinkedIn, Microsoft), and advertising platforms such as Google Ads and Google Business Profile. The current list of sub-processors is maintained in our Privacy Policy.

Your use of third-party services is subject to their own terms and privacy policies. We are not responsible for their availability, accuracy, acts, or omissions, or for data you direct us to send to them. Where the Service manages a third-party account on your behalf, you authorise us to act within that account as necessary to deliver the features you enabled, and you remain responsible for maintaining your own access to it and complying with its terms.

10.2 Custom Domains

You may connect domains you own or register domains through us. You are responsible for maintaining ownership and correct configuration of your domains. We may manage DNS records and SSL certificates on your behalf to deliver the Service; we do not thereby acquire ownership of, or liability for, your domains.

10.3 Service Availability

We aim to keep the Service and your published pages available, but we do not commit to any uptime level unless we have agreed a separate written service level agreement with you. We may perform scheduled and emergency maintenance, and may modify, suspend, or discontinue any part of the Service as described in Section 15. We are not liable for unavailability caused by events beyond our reasonable control, including third-party provider or infrastructure failures.

10.4 Security

We use reasonable technical and organisational measures to protect your data, as described in the Privacy Policy. No method of transmission or storage is completely secure, and we do not guarantee that the Service will be free from unauthorised access. You are responsible for the security of your own credentials and connected third-party accounts.

11. Termination

In short: Either of us can end this. If we terminate for a breach that is fixable, we will usually warn you first. After termination, your data is deleted on the timeline in the Privacy Policy.

11.1 By You

You may cancel your subscription or delete your account at any time from your account settings. Deleting your account takes your published pages offline. Export anything you need first.

11.2 By Us

We may suspend or terminate your access if you materially breach these Terms, if your payment remains unresolved, if your use poses a security, legal, or reputational risk, or if required by law. For a breach capable of remedy, we will give you notice and a reasonable opportunity to fix it before terminating, unless the breach involves illegal content, fraud, a security threat, or material harm to us or others — in which case we may act immediately. We may also discontinue the Service generally on at least 30 days' notice, in which case we will refund the unused portion of any prepaid subscription fees.

11.3 What Happens to Your Data

Following termination, published pages are taken offline and your personal data and project content are deleted within 30 days, with residual copies removed from encrypted backups within 90 days. Payment records and other data we are legally required to keep are retained as described in the Privacy Policy. Any domain registered through us remains yours to transfer or manage elsewhere.

11.4 Survival

Sections 5.1 (licence and Aggregated Data), 5.2, 9 (intellectual property), 12 (disclaimers), 13 (limitation of liability), 14 (indemnification), 16 (governing law and disputes), and 17 (general provisions) survive termination, together with any accrued payment obligations.

12. Disclaimers

In short: The Service is provided as-is, except for rights you have under law that cannot be excluded — including the Australian Consumer Law.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT AI OUTPUT WILL BE ACCURATE OR SUITABLE FOR YOUR PURPOSES.

Australian consumers. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) or any other law that cannot be excluded by agreement. Where our liability for a failure to comply with a consumer guarantee can be limited, it is limited (at our option) to re-supplying the Service or paying the cost of having it re-supplied.

Consumers elsewhere. If you use the Service as a consumer in the European Economic Area, the United Kingdom, or another jurisdiction with mandatory consumer protection law, nothing in these Terms limits your non-excludable statutory rights, and the exclusions in this Section and in Section 13 apply only to the extent that law allows.

13. Limitation of Liability

In short: Our total liability is capped at what you paid us in the last 12 months (or AUD $100 if that is greater), and we are not liable for indirect losses. Some liability cannot be limited by law and is not limited here.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, ANTICIPATED SAVINGS, OR DATA, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LOSS.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED AUSTRALIAN DOLLARS (AUD $100). Advertising spend paid to third-party platforms is not an amount paid to us.

These limits do not apply to liability that cannot be excluded or limited by law, including liability under the Australian Consumer Law, liability for death or personal injury caused by negligence, or liability for fraud or fraudulent misrepresentation. Your obligation to pay fees you have incurred is also not limited by this Section.

You are responsible for keeping your own copies of content that matters to you.

14. Indemnification

In short: If your content or your use of the Service gets us sued, you cover us — but only where the law allows, and only to the extent it is actually your fault.

To the maximum extent permitted by applicable law, you will indemnify, defend, and hold harmless Jaden Digital Pty Ltd and its officers, directors, employees, and agents from and against third-party claims, liabilities, damages, losses, and reasonable costs (including legal fees) arising out of or related to: (a) Your Content, including content on your published pages and content imported from external sources; (b) your breach of these Terms or of applicable law; (c) your infringement of a third party's rights; (d) advertising campaigns run on your behalf at your direction; or (e) your collection and handling of personal data through form submissions or third-party scripts you add to your sites.

This obligation does not apply to the extent the claim arises from our own breach, negligence, or wilful misconduct. We will notify you promptly of any claim, give you reasonable control of the defence (except that you may not settle in a way that imposes obligations on us without our consent), and cooperate at your expense.

If you are a consumer rather than a business user, this Section applies only to the extent permitted by the consumer protection law that applies to you, and does not limit your statutory rights.

15. Changes to the Service and These Terms

In short: We will give you 30 days' notice of material changes to these Terms. If you do not accept them, cancel before they take effect.

15.1 Service Changes

We may add, modify, or remove features. We will not materially degrade the core functionality of a paid plan during a period you have already paid for without giving you notice and the option to cancel for a pro-rata refund of the unused portion.

15.2 Changes to These Terms

We may update these Terms. If a change is material, we will notify you by email or by a prominent in-app notice at least 30 days before it takes effect, and we will update the "Last updated" date above. Non-material changes (such as clarifications or corrections) take effect when posted. If you do not accept a material change, you may cancel your subscription before it takes effect; continued use of the Service after the effective date means you accept the updated Terms. Changes do not apply retroactively to a dispute that arose before the change.

16. Governing Law and Disputes

In short: New South Wales law applies and NSW courts hear disputes — but talk to us first, and consumers keep their local rights.

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before starting formal proceedings, you agree to contact us at [email protected] and attempt in good faith to resolve the dispute. If it is not resolved within 30 days, either party may bring proceedings in the courts of New South Wales, Australia, and both parties submit to the non-exclusive jurisdiction of those courts.

If you are a consumer, nothing in this Section deprives you of the protection of the mandatory law of the country where you live, or of your right to bring proceedings in the courts of that country. We do not require arbitration and there is no class action waiver in these Terms.

17. General Provisions

18. Copyright and Content Complaints

We respond to notices of alleged infringement. If you believe content published through the Service infringes your copyright, send a written notice to [email protected] including:

On receiving a valid notice we will remove or disable access to the material and notify the account holder, who may submit a counter-notice. Accounts of repeat infringers will be terminated. Complaints about other unlawful content can be sent to the same address.

19. Contact

Questions about these Terms: